At CruisesOnly, your satisfaction is our top priority: if for any reason you're not completely satisfied with your vacation-planning experience, we'll provide you with a $100 voucher good towards the purchase of a future cruise!
Travel broadens our horizons and helps bring us closer to our friends, our families, and loved ones. The memories that result from vacationing sustain us throughout our hectic, fast-paced lives. This is what inspires us to serve you, each and every day.
We realize that you have more than one choice when it comes time to purchase a cruise vacation, and choosing whom to do business with can be difficult when every travel agency claims to be "the best". So what sets us apart?
We recognize that you expect your cruise agent will have the knowledge required to make your vacation truly
special for both you and your loved ones. That's why all of our agents are certified in all of the cruise lines and destinations we offer. Our average agent has over four years of experience with us, and each one participates in extensive training and certification programs
. All told, our call-center team (the very heart of our operation) employs over 500 industry-certified experts
, personal advisors who are uniquely qualified to find the best overall value and the cruise experience that best meets your needs.
We're proud to have been honored as a Partner of the Year" or an "Agency of the Year"
by virtually every major cruise line over the past half-decade, and we believe that our strong relationships with each ultimately benefit our customers most of all. Many of our most valuable offers are exclusively available to you
as a result of the longstanding and close connections we've forged with our cruise-line associates.
here for you - 24 hours a day, 7 days a week, 365 days a year. Do you need help with cruise-line registration? Shore-excursion recommendations? Special arrangements for a special occasion? Please allow us to answer any questions you may have, no matter how big or how small.
We take great pride in delivering quality service and your satisfaction is our top priority: if for any reason you're not completely satisfied with your vacation-planning experience, we'll provide you with a $100 voucher good towards the purchase of a future cruise!
- Cruise Alerts: We're constantly scanning the globe for events that could alter your cruise itinerary. If we learn of anything that may impact your vacation, we'll notify you immediately via email or by phone.
- Updates On The Status Of Your Reservation: We will always keep you current. We'll guide you every step of the way as you approach your departure date; whether it's time to complete your cruise-line registration or make a payment, we'll always make sure you're on track for a great vacation.
- A "Welcome Home" Check-In: We stay in touch even after you've returned from your sailing! We want to ensure that everything went as planned; if not, then we want to know about it! We'll always send you a post-vacation survey so that you'll have an opportunity to tell us how we're doing. We share these survey results with the cruise lines, too - we want our colleagues to know how our customers rate not only us but their cruise ships, their staff, and their overall vacation experience, as well.
Our customers' continued support is important to us. There's nothing that validates what we do quite like knowing that someone's first experience with CruisesOnly has inspired them to do business with us a second time, and a third time, and so on.
Exceptional customer loyalty merits recognition. And benefits - tangible, ongoing benefits that allow us to acknowledge our appreciation for your business, over and over again. That's why we created the CruisesOnly Loyalty Club
, our exciting benefits program that rewards any customer who books and sails with us more than once. Did You Know?
All Loyalty Club Benefits are combinable with every cruise line's own loyalty program
Whether it is industry leading shore excursions
or the best user-generated content to help you pick the right cruise, CruisesOnly exists to serve you, and we take great pride in delivering quality service. Your satisfaction is our top priority.
We offer the industry's strongest best-price guarantee
. If you find a lower price in U.S. dollars advertised anywhere
within 48 hours of booking with us, we'll refund 110% of the difference
, guaranteed (the lower advertised price must be for the same cruise - i.e. the same ship, sailing dates, and stateroom category - that you purchased through us; additional restrictions may apply).
Don't let the fact that you've already booked keep you from taking advantage of everything that we have to offer. Virtually any open reservation, made directly with a cruise line*, can be transferred
here quickly and completely free-of-charge. All of your existing details will remain intact, but you're assured of a special extra or two (e.g. a lower rate or additional onboard credit) once you're dealing with us. You'll also enjoy automatic and complimentary enrollment in our Loyalty Club (member benefits include no deposit required at time of booking)! *Car-rental, hotel, and resort-vacation reservations are not eligible for transfer at this time.
CruisesOnly, America's Largest Cruise Agency, is the premier cruise brand of World Travel Holdings. Co-founded by Bradley and Jeffrey Tolkin in 2005, World Travel Holdings (WTH) is a multi-brand travel distributor with executive offices in Port Washington, New York and corporate offices in Wilmington, Massachusetts. Branch offices are located in New York, Florida, and Virginia. WTH has grown since its inception via three strategic brand acquisitions - Creative Leisure International, Cruise411.com, and National Leisure Group (NLG). The company's owned brands include Cruises.com, Cheapcruises.com, Vacation Outlet, CruiseOne, Cruises Inc., DreamVacations.com, and Villas of Distinction. WTH's portfolio of licensed partner brands includes BJ's Travel, Priceline.com Cruises, American Airlines Cruises, United Cruises, and many others. Learn more at worldtravelholdings.com