- Why Buy From CruisesOnly
The CruisesOnly Advantage
Why Buy From CruisesOnlyAt CruisesOnly, your satisfaction is our top priority: if for any reason you're not completely satisfied with your vacation-planning experience, we'll provide you with a $100 voucher good towards the purchase of a future cruise!
We realize that you have more than one choice when it comes time to purchase a cruise vacation, and choosing whom to do business with can be difficult when every travel agency claims to be "the best". So what sets us apart?
We recognize that you expect your cruise agent will have the knowledge required to make your vacation truly special for both you and your loved ones. That's why all of our agents are certified in all of the cruise lines and destinations we offer. Our average agent has over four years of experience with us, and each one participates in extensive training and certification programs. All told, our call-center team (the very heart of our operation) employs over 500 industry-certified experts, personal advisors who are uniquely qualified to find the best overall value and the cruise experience that best meets your needs.
We're proud to have been honored as a Partner of the Year" or an "Agency of the Year" by virtually every major cruise line over the past half-decade, and we believe that our strong relationships with each ultimately benefit our customers most of all. Many of our most valuable offers are exclusively available to you as a result of the longstanding and close connections we've forged with our cruise-line associates.
We take great pride in delivering quality service and your satisfaction is our top priority: if for any reason you're not completely satisfied with your vacation-planning experience, we'll provide you with a $100 voucher good towards the purchase of a future cruise!
- Cruise Alerts: We're constantly scanning the globe for events that could alter your cruise itinerary. If we learn of anything that may impact your vacation, we'll notify you immediately via email or by phone.
- Updates On The Status Of Your Reservation: We will always keep you current. We'll guide you every step of the way as you approach your departure date; whether it's time to complete your cruise-line registration or make a payment, we'll always make sure you're on track for a great vacation.
- A "Welcome Home" Check-In: We stay in touch even after you've returned from your sailing! We want to ensure that everything went as planned; if not, then we want to know about it! We'll always send you a post-vacation survey so that you'll have an opportunity to tell us how we're doing. We share these survey results with the cruise lines, too - we want our colleagues to know how our customers rate not only us but their cruise ships, their staff, and their overall vacation experience, as well.
Exceptional customer loyalty merits recognition. And benefits - tangible, ongoing benefits that allow us to acknowledge our appreciation for your business, over and over again. That's why we created the CruisesOnly Loyalty Club, our exciting benefits program that rewards any customer who books and sails with us more than once.
Did You Know? All Loyalty Club Benefits are combinable with every cruise line's own loyalty program!
*Car-rental, hotel, and resort-vacation reservations are not eligible for transfer at this time.
Book an eligible stateroom on any qualifying sailing and receive a free upgrade! In some cases, you'll be upgraded to a more desirable location aboard your ship. In other instances, you'll be upgraded to a stateroom with extra space and/or a better view. It's also possible that you might receive all of these benefits. Select your sailing date to see which upgrades are available.