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Accreditations and Awards
Exceeding Our Customers' Expectations Is A Way Of Life

Accreditations and Awards

An agent's professional education is far more than some "one-and-done" introductory program - it's a way of life

Here at CruisesOnly, an agent's professional education is far more than some "one-and-done" introductory program - it's a way of life. Every one of our agents receives over 100 hours of training per year, and each agent must complete an extensive series of cruise-line certifications before they've taken even a single booking. And our agents' expertise isn't limited to the ships you'll be sailing and the places you'll be visiting, either - they know how to locate and deliver the best value, too!

Set sail with confidence. Our team, comprised of over 500 experts, will keep you informed and make sure that you're an active participant in the cruise-planning process.

Our accreditations include, but are not limited to, the following:

Cruise Lines International Association (CLIA), Certified Cruise Agency
Dedicated to the promotion and growth of the cruise industry, CLIA is the world's largest cruise association. Comprised of the twenty-five major cruise lines that serve North America, CLIA is also affiliated with approximately 100 strategic business allies ("Executive Partners") and more than 16,000 North American travel agencies. CruisesOnly is a proud member of CLIA. Many of our agents have achieved one or more levels of achievement in CLIA certification, including the association's "Luxury Cruise Specialist Designation" (LCS).
Carnival Cruise Lines' CCL University ("Bachelor's of Fun" Degree, Etc.)
Carnival offers agents informal learning opportunities (e.g. on-demand webinars) as well as structured training via its CCL University. A "Bachelor's of Fun" degree is the first step in their formal accreditation process. Participating agents complete a specially designed, five-chapter course focused on the Carnival brand; they're then eligible to continue on to a CCL post-graduate degree (the "Master's of Memories" and/or the "Ph.D. of Awesome"), earning CLIA certification credits and continuing-education credits (CEUs) along the way.
Celebrity Cruises' Five-Star Academy
Celebrity provides accreditation to our agents by way of a five-level approach. Each level, or module, focuses on specific aspects of the Celebrity brand (e.g. accommodations and dining venues in Level 2, itineraries and ports of call in Level 3); agents earn formal certification and special recognitions (e.g. "2-Star Agent," "3-Star Agent") as they complete each. Agents that complete all five levels are also eligible for up to fifteen CLIA credits. CruisesOnly itself has received a "Five-Star Accredited Agency" designation from the cruise line.
Norwegian Cruise Line's NCL University ("Freestyle Certification")
Launched as part of Norwegian's "Partnership 2.0" initiative (which was put in place to further strengthen the cruise line's ties with the travel-agent community), NCL University offers our the ability to earn up to 15 CLIA credits while simultaneously becoming "Freestyle" certified. Participants receive access to the very latest information on Norwegian Cruise Line sailings, share selling tips and interact with other travel agents via the university's social-networking function, watch videos and read blogs, and much more.
Royal Caribbean International's "University of WOW!"
An innovative and comprehensive accreditation program for agents, Royal Caribbean's "University of WOW!" allows our agents to learn all about the ships, itineraries, services, and selling tools offered by the cruise line in a virtual-classroom environment. As our enrolled agents progress through the program, they earn incremental incentives, escalating certifications (e.g. "Expert" and "Expert Plus"), and CLIA credits. Since its launch, the university has expanded the program to include additional elective modules and a pass-fail program.


The honors we've been fortunate to receive are, above all else, a testament to the knowledge and commitment of our people. Whether it's an accolade from one of travel's leading publications or an award bestowed upon us by a top-brand cruise line, they help reinforce that we're doing right by our customers and our colleagues within the industry. Many of our most valuable offers are exclusively available to you as a result of the longstanding and close connections we've forged with our cruise-line associates.

Years Awarded: 2017
"The Academy Awards® of the Travel Industry", presented by travAlliancemedia, recognize the highest standards of excellence in travel, honoring agencies, agents, executives, destinations, and products for their outstanding achievements (more than 100,000 industry professionals cast their votes annually). World Travel Holdings won four of these prestigious statuettes at 2017's ceremony, including the most coveted Travvy of them all - "Gold, Best Large Retail Travel Agency" - beating out several household names.
Years Awarded: 2016
Presented as part of MSC Cruises' 4th annual True Partnerships' Awards, which recognize the line's leading partners. The President's Award, MSC's highest accolade, honors the fleet's top-performing partner for the year, based on overall business growth (both revenue and guests), as well as continuous partnership support and innovative marketing efforts that help increase awareness of the MSC brand. MSC is currently the world's fourth-largest cruise line and the fastest-growing cruise line in the industry.
Years Awarded: 2016
Awarded to the travel partner that exhibits unwavering loyalty to the Royal Caribbean brand - not only by building the cruise line's business for the long-term, but by reacting to its close-in needs, helping to fill ships via strategic marketing and online placements. Presented annually as part of the cruise line's "Travel Partners of the Year" honors, this particular award is just one of several categories of achievement, and this is the fourth time overall that World Travel Holdings has been a recipient of Royal Caribbean's recognition.
Years Awarded: 2016
The most prestigious distinction bestowed upon a travel partner by the cruise line. The Chairman's Award, given annually since 2013, is reflective of our extraordinary sales achievements in North America and the unrivaled service that we provide to Celebrity guests. World Travel Holdings' home-based agencies - CruiseOne, Dream Vacations, and Cruises Inc. - were also honored, sharing Celebrity's "Future Cruise Sales Award" for the highest percentage increase in onboard bookings.
Years Awarded: 2016
Carnival's newest and most illustrious award - named for the late Ted Arison, the cruise line's founder - honors a travel partner who has consistently demonstrated tremendous partnership, loyalty, and support for the Carnival brand, upholding Ted Arison's vision that everyone deserves a great cruise vacation. "Receiving Carnival's first-ever Ted Arison Founder's Award is such an outstanding honor," said Jeff Tolkin, Co-Chairman/CEO of World Travel Holdings. "We have enjoyed a strong partnership with Carnival for many years and the collaboration between our two companies continues to strengthen and grow."
Viking River Cruises' "Platinum Circle Plus"
Years Awarded: 2015
Viking River Cruises has announced our agency as the recipient of its 2015 "Platinum Circle Plus" award. This prestigious distinction is given to a travel partner with the highest level of sales volume in river-cruise bookings in 2015. Our agency is proud to receive this reward, and reaffirms our commitment to providing exceptional river cruising experiences by partnering with Viking River Cruises.
Apple Leisure Group's "Platinum Preferred Partner"
Years Awarded: 2012, 2013, 2014, 2015
For the fourth consecutive year, World Travel Holdings is honored to have to receive Apple Leisure Group's "Platinum Preferred Partner" award. Comprised of extremely successful separate entities such as Apple Vacations® and AMResorts®, Apple Leisure Group continues to grow and excel in the resort vacation marketplace. The company has chosen World Travel Holdings from among its top partners to acknowledge and celebrate a committed and highly effective business relationship.
Norwegian Cruise Line's "Elite Travel Partner of the Year"
Years Awarded: 2011, 2012, 2013, 2014, 2015
Norwegian Cruise Line's top annual award is bestowed upon the travel partner that best demonstrates a continuing commitment to the cruise line's year-over-year growth, its total revenue, and the overall success of its brand. Our agency is also a proud member of Norwegian Cruise Line's President's Elite Club (which is exclusively comprised of the company's top-performing travel partners) and a participant in their "Partners First" initiative.
Royal Caribbean International's "President's Award", "Partner of the Year"
President's Award: 2014
Partner of the Year: 2013
The President's Award, Royal Caribbean's top honor and one of the cruise industry's most prestigious awards, is given annually to the company's "Partner of the Year." Adam Goldstein, Royal Caribbean's President and CEO, recognized us in his presentation speech as the line's "go-to account" and an "undisputed presence in the travel community," noting our ability to drive tremendous sale results on multiple occasions and in a variety of situations.
The Achievers 50 Most Engaged WorkplacesTM
Years Awarded: 2011, 2012, 2013, 2014, 2015, 2016
This annual award recognizes U.S.-based companies for their innovative efforts in building workplaces that cultivate employee engagement. Companies are evaluated based on eight criteria including leadership, communication, culture, and professional/personal growth. Achievers is a leader in employee rewards and recognition software; World Travel Holdings, CruisesOnly's parent company, is proud to have received this honor for two years running.
Celebrity Cruises' "National Account Partner of the Year"
Years Awarded: 2008, 2010
Honoring "the best of the best" among its travel partners, Celebrity Cruises' top honor recognizes those agencies that best serve as ambassadors for the brand and excel in delivering extraordinary revenue performance. World Travel Holdings received the honor for the second time in just three years in 2010; company executives and 35 of our travel agents were pleased to be in attendance aboard Celebrity Eclipse for that year's presentation.
Carnival Cruise Lines' "Travel Agency of the Year"
Years Awarded: 2009
Awarded to the cruise-selling agencies that demonstrate an ability to grow as a business partner, exhibit exceptional professionalism and enthusiasm, and develop innovative sales and marketing techniques. World Travel Holdings and Expedia CruiseShipCenters (2009's co-winner) were chosen for the honor from among more than 30,000 candidates in the U.S. and Canada; both agencies had reported a record number of Carnival bookings for the previous year.
Travel Weekly's "Power List," Top 15 Placement
Years Awarded: 2009
In just its third year on the list, World Travel Holdings jumped several places to earn a top-fifteen spot on the industry-leading magazine's annual ranking of the nation's top travel retailers (based on annual sales and company size). In addition to the coveted "Power List" ranking, CruiseOne - our sister company and part of World Travel Holdings' franchise division - placed sixth on the publication's "Top 8 Franchisors" list for the year.
Travel + Leisure's "35 Best Travel Sites," Cruises
Years Awarded: 2004
One of the industry's top publications waded through the Internet's enormous number of travel-related websites in order to determine which were best-equipped to prepare you for your next trip, and only one cruise retailer's site was worthy of inclusion on their list: CruisesOnly.com. We're confident our site has only increased in value since: we've added a huge amount of user-friendly features and content since 2004, including more than 17,000 customer reviews.
Free upgrade!

Book an eligible stateroom on any qualifying sailing and receive a free upgrade! In some cases, you'll be upgraded to a more desirable location aboard your ship. In other instances, you'll be upgraded to a stateroom with extra space and/or a better view. It's also possible that you might receive all of these benefits. Select your sailing date to see which upgrades are available.

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