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About Cruising - Overview About Cruising - Why Cruise? About Cruising - First-Time Cruisers About Cruising - Advice About Cruising - Preparations About Cruising - By Interest About Cruising - CruisesOnly Difference

About Cruising – CruisesOnly Difference

Guaranteed Happiness

EXCLUSIVE: Best Price Guarantee – 110%*

No other cruise website offers a price-match refund higher than 100%. But at CruisesOnly, if you find a lower price advertised, we'll refund 110% of the difference! Need to know you're getting the lowest price on top-brand cruises? Book your next sailing with CruisesOnly and we'll make you this promise: If you find a lower rate (in U.S. dollars) advertised anywhere within 48 hours of booking with CruisesOnly, call our Customer Service Department toll-free at (1-800-278-4737).

Provide us with the details. The lower advertised rate must be a price for the same cruise (same ship, sailing dates, and stateroom category) that you purchased through our site.

A Customer Service Representative will review the details. If the lower rate is still available, we'll process your refund – for 110% of the difference!

*Offer excludes all bookings made on Princess Cruises.

Learn more about our exclusive Best Price Guarantee.

EXCLUSIVE: Satisfaction Guarantee

Rest assured – there's no stronger guarantee in the cruise industry. We at CruisesOnly are so confident in our ability to help customers select the right cruise that we offer a money-back satisfaction guarantee.

The CruisesOnly Satisfaction Guarantee allows you to board your cruise ship and spend the first 24 hours exploring its world-class dining, entertainment, and amenities. In the unlikely event that there is a concern, CruisesOnly and the cruise line will do everything possible to resolve any issues. If the cruise line is unable to resolve your concern, CruisesOnly will refund the unused portion of your trip and make arrangements for you to fly back to your port of embarkation. Certain restrictions apply.

Our goal will always be to ensure that every customer is completely satisfied with his or her cruise vacation. You can rely on CruisesOnly for great deals and superior customer service, every day – and we continue to develop programs that give our customers the peace of mind they deserve. Why? Because we believe your shopping experience should be as fun, carefree, and relaxing as your vacation.

Learn more about our exclusive Satisfaction Guarantee.

Expert Advice

Real Expertise? It Only Comes from Experience.

We realize that you have a choice about where you purchase your cruise vacation, and it can be confusing when every travel agency claims to be the experts. So how do you tell the leader from the rest of the class?

It's not just the years and volume of business – it's the mileage. After more than 20 years of selling cruises, we at CruisesOnly can proudly claim to be the experts. But it's only when you've browsed our website or spoken with our sales agents and customer service representatives that you'll truly understand that we really are miles ahead of the competition.

Our consultants offer a tremendous wealth of in-depth knowledge gained from extensive travel at sea – CruisesOnly agents take up to three cruises a year! They know the history behind the fleets and keep track of industry changes, trends, and innovations. Finding the right cruise for you is easy when you trust the experts.

And we know cruises better than anyone else – just ask any of the more than a million satisfied customers who cruised with us last year. Our customers are loyal to CruisesOnly not just because we're able to use our size to negotiate unbeatable prices and exclusive bonus offers, but because our service is second to none. In fact, more than half of our customers sail with us every year.

24-Hour Customer Service

Experts, Always Available.

From the instant you start planning your vacation to the moment you return home, you're just a phone call away from speaking with our experts. Sales agents and customer service representatives are available 24 hours a day, 7 days a week, 365 days a year.

In total, more than 300 seasoned cruise professionals are available – each with a direct phone line for easy access. Whether you prefer making your reservations by phone or need assistance regarding an existing booking, you'll always be able to reach an expert dedicated to ensuring that your cruise vacation is all smooth sailing.

Award-Winning Site

In A Class All Its Own

There's no other place like it in cyberspace. We've sold more cruises online than anyone else. And is the only cruise agency website named to Travel & Leisure magazine's list of the 35 Best Travel Sites.

We invest all of our expertise into creating the greatest cruise shopping experience online. Our award-winning website provides comprehensive ship and destination information, high-resolution onboard photos and virtual tours, detailed reviews, travel tips, and more.

  • Choose from 18 top-brand fleets, more than 130 ships, and more than 6,500 sailings – plus a wide variety of land vacations to more than 2,500 hotels and resorts across the globe.
  • Enjoy quick access to last-minute deals, hot new promotions, and special sections for first-time cruisers, family cruises, honeymoon sailings, gay cruises, and group cruising.
  • Compare prices for interior, oceanview, balcony, and suite accommodations while selecting your stateroom.
  • Customize your package to perfection – add airfare, popular shore excursions, highly recommended travel insurance, and even personal requests like dining preferences and special needs.

As we continually enhance our user-friendly site, it's no surprise that a growing percentage of our customers plan their cruise with us online. It's quick, secure, and convenient. And with our exclusive best price and satisfaction guarantees, you can book with complete confidence knowing that is the only place you'll ever need to go for planning your dream cruise.

Expert Advice
• America's Largest Cruise Agency has been selling cruises for nearly 25 years.
• Speak to one of our cruise experts today (they're standing by 24/7/365)
• Interested in shore excursions? Book online before you sail to save money & time